• redesigning experiences through sprints

  • about our experience redesign sprints

    Sprints make projects happen. Quickly. They work to enable exploration and validation of innovative concepts at low risk. All this, in short, iterative sprints. And feedback loops. This approach allows teams to effectively take user perspective and focus on designing for actual needs.


    We base our sprints on the classical design sprint, which we sometimes condense, and oftentimes convert in a series of short facilitated workshops to fit into the busy schedule of any team. Sprints can be embedded into any project in any phase in order to accelerate the goal: research, concept, test or implementation.

    Selected experience redesign we’re proud of: Telenor - redesigning a retail sales approach, Raiffeisen Bank - new digital banking service sprint. Have a look at our work section for more.

    remote sprints

    Adapting to business as unusual times and the context of fully remote work, we have completely redesigned our portfolio of services. Whether you’re looking for facilitation of remote strategic meetings, workshops or sprints for launching new products and services, process optimization, improving/adapting existing products and services to changing customer needs our entire expertise is now fully digital.


    Our new portfolio for remote work includes interactive and efficient remote collaboration tools like interactive whiteboards and break-out sessions for work in multiple groups. All this combined with our expertise in customer centricity, service design, agile, design thinking, lean startup, futures thinking and brand design.


    To request a presentation or book a free 1-hour one-one session drop us a line at hello@launchlabs.bg.

  • sprint case studies

  • contact

    we’re happy to customize our services to your unique situation!

    ul. "Mizia" 23, 1124, Sofia
    +359 882 477 288