Telenor turned to us for the creative facilitation of their commercial division’s strategic planning process. We have designed a Strategy Planning Sprint for them that aimed at validating the plan for their key strategic projects ahead.
The sprint was co-created and facilitated via design thinking as a core discipline coupled with service design with elements from futures thinking and scrum.
The strategy planning sprint was two months long and included 4 remote workshops - between May and June 2020.
The end result of the workshops was a verified link between user needs and the Telenor portfolio. Each company’s department successfully contributed to the strategic process using tools for effective virtual collaboration.
The team managed to translate a vision into actionable goals using a customer-centric approach and generate ideas in a structured way. The remote facilitation helped easily generate a strategy blueprint and first version of backlog for each project. An external overview of the strategy execution via ongoing virtual agile coaching insured its successful implementation.